Alerts

Upcoming Schedule Emailed to You

Each Saturday, the upcoming weeks schedule will now be emailed to each employee so they have a copy of when they will work. Here is a sample:

Activate SMS messaging

1. In General Settings, choose Turn On SMS   2.  Once this option is configured,  Alerts may be set for each employee. In Manage My Business > Genereal > Manage My Employees > Edit employee, choose the SMS option in the Alerts panel. There are three options to receive alerts: Receive all alerts: The employee receives all […]

Turning on weekly schedule email reminders to staff

You can turn on a weekly alert to staff so they are aware of their upcoming schedule. To do this, go to Manage My Business » Manage My Schedule Settings and Time Card Settings And select

How do get alerted on employees I don’t directly manage?

By default, all alerts go to the employee(s) in the role they report too. In their employee profile you can see that here: To learn more about ROLES, read this. If you need to be alerted and they don’t report to you, read this.

Turn off late meal/break alerts

Under Manage My Business» General » Manage My Schedule Settings and Time Card Settings, there are two options you can turn on or off:

Alerting Employees Before Their Schedule Start

Employees AND management/business owners can now have their employees be emailed before their shift starts. With this option, the employee will be sent an email at the preset time, before their shift start. So no more excuses they didn’t know they had a shift.

Security email alert sent to administrators

I just received this email: There has been 2 unsuccessful attempts to log into ‘[your URL]’using 2 Employee Code ’000264′ & ’000262′. Therefore that IP address has been banned for an hour. Details of the IP banned: IP : 123.123.123.123 Location: CANADA – XXXXXXXX This means that someone (and it may be the same person) […]

Managing Employee Alerts

Employee Alerts By default, all employees will receive all the alerts generated for them. For example, a manager will receive all alerts for the employees that report to them. If you want to disable or limit the alerts an employee receives: Go to EMPLOYEES Find the employee, click EDIT Click the ALERTS tab From here, […]