To create a new label, go to MANAGE TIMEBANDS and create/edit a timeband. In the NAME enter the label you want to use, like ON CALL. Set the start and end time to the same time (ex. 9am) Go to the schedule screen and you will see the new timeband. This timeband will always show […]
Scheduling
Unable to add shift – “No shift setup” or “max shift length”
When adding a shift, you may receive this message: There is no shift setup for that length of time, please add a shift or change the times. or The maximum allowed scheduled time for this department is 12 hours , this schedule exceeds that. This happens when there is no shift defined for the scheduled length. […]
Changing a schedule end time while the employee is logged in
Sometimes you need to change an employees scheduled time while they are working. For example, they are scheduled 12pm-5pm and you need them to work an extra 2hrs because of extra customers. To do this, turn on the feature in the setup: Once setup, go to the schedule and change the end time: This is […]
YTD Absences and Availability
When approving absences and availability, we now show the approved and pending YTD totals for the employee based on the absence category.
How To Hide Employee Wages
When TimeWellScheduled is first setup: Administrators and managers CAN see employee wages Supervisors and employees can NOT see employee wages If you want to change this: Go to MANAGE MY BUSINESS Go to MANAGE SECURITY GROUPS Find the option ‘View Employee Pay’ and check or uncheck as needed
[VIDEO] Adding shifts
[VIDEO] How to copy Schedules
How To Change The Employee View
Restrict employee messages to TimeWellScheduled only without emailing
To restrict employee messages to TimeWellScheduled only – meaning the system will NOT email out and require employees to log in, Go to MANAGE MY BUSINESS Go to GENERAL SETTINGS Go to the MESSAGES tab Enable this option
Sort Schedule by Start time
You can sort the schedule by start time for a more compacted view of the week’s schedule. On the Scheduling page, click the clock button to sort the schedule by shift time.