Sometimes there is a need to add a manual timecard for an employee however there name doesn’t show in the list to select.
If the employee is marked as ‘NOT scheduled and can check in/out at any time’ then the only department they will show in is their primary department. The reason for this is based on their punching in/out. Since they aren’t scheduled, we don’t know the department they are clocking in for, so it always defaults to the primary department. Therefore, this is carried over to the timecard module as well.
If you do need to add timecards for other departments, change their profile to one of the other ones and you can then pick their department.