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Latest Articles
How do I remove breaks/meals for employees who are “scheduled but does NOT need to check in/out”?
Employees who are set as “scheduled but does NOT need to check in/out” are not required to punch in and out. The system will automatically deduct unpaid meals or breaks. These time cards cannot be...
How do I manage employees?
Table of Contents ToggleTo add a new employee:To edit an employee:To change an employee’s statusTo change an employee’s passwordView employee’s historyEmployee ROE To add a new employee: Go to...
How to create and publish a schedule
Table of Contents ToggleTo create a schedule:To publish a schedule:To unpublish a schedule: To create a schedule: Go to SCHEDULING Pick the department you want to schedule Pick the week (make sure...
Why can’t I call and give you my credit card?
For your privacy and security, we do not want any of our help team to receive your credit card details. I know this may be inconvenient, but we’ve made it very easy to add your information, follow...
Approving shift swaps
To approve a shift swap Log into the DASHBOARD Find the shift you want to APPROVE or DECLINE If you DECLINE, the employee will be alerted, the swap is done If you APPROVE, the employee will be...
Enabling Shift Swapping
To enable shift swapping Go to MANAGE MY BUSINESS Go to MANAGE SCHEDULE AND TIME CARD SETTINGS On this VIEW MY SCHEDULE tab, enable employees to see each others shifts”, this will allow employees to...
I get too many alerts – how can I manage them?
There could be a few reasons why you are receiving alerts, to manage them check these reasons out: Disable global alerts, read this article. Roles – if employees report to you, you receive the...
Send Messages to Employees/Emergency Contact
If you need to send a message to employees working or their emergency contact people: Go to WHO’S WORKING Click the email icon Complete the form and select who you want to send the message...
Security Groups – What are they and how to view and change them
Security groups are used within the site to define what permissions are assigned to the employee. Each employee belongs to a single security group. The default security groups are: Administrator –...