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Help Topics


Absence (41 articles)

Manage and track employee absences, time-off requests, and leave balances across your organization.

Access Restrictions (9 articles)

Control which features and data each user can view or edit based on their role and permissions.

Accounting (5 articles)

Configure and manage accounting-related settings, including cost centers and financial reporting integrations.

Alerts (31 articles)

Set up automated notifications to keep managers and employees informed of important scheduling and attendance events.

App – Employees (5 articles)

Everything employees need to use the TimeWellScheduled mobile app, from setup to everyday tasks.

App – Punch Clock (14 articles)

Set up and use the dedicated punch clock app for tablet or kiosk-based time entry at your location.

Availability (14 articles)

Allow employees to submit their availability preferences and manage how those preferences affect scheduling.

Biometrics (11 articles)

Configure fingerprint or other biometric authentication for secure, accurate employee time entry.

Chat (6 articles)

Use the built-in messaging tool to communicate with employees or teams directly within TimeWellScheduled.

Competency (6 articles)

Define and assign employee skills or certifications to ensure the right people are scheduled for the right roles.

COVID (7 articles)

Access resources and tools for managing COVID-19 protocols, employee health screenings, and vaccination tracking within your organization.

Departments (9 articles)

Create and manage departments to organize your workforce and streamline scheduling and reporting.

Did You Know (5 articles)

Use the built-in messaging tool to communicate with employees or teams directly within TimeWellScheduled.

Employee Management (19 articles)

Add, edit, and maintain employee profiles including personal details, roles, and employment status.

For Employees (17 articles)

Guides and resources written specifically to help employees navigate their TimeWellScheduled account.

For Managers (16 articles)

Resources and how-tos tailored to help managers handle scheduling, approvals, and team oversight.

General (29 articles)

Overview articles and foundational information about how TimeWellScheduled works.

Getting Started (5 articles)

Essential guides for setting up your TimeWellScheduled Account

HR Suite (44 articles)

Documentation for the HR Suite add-on, covering onboarding, documents, performance, and employee records.

Messages (21 articles)

Send and manage direct messages and announcements to individuals or groups within your organization.

Multiple Instances (2 articles)

Learn how to manage more than one TimeWellScheduled account or location under a single organization.

Payroll (45 articles)

Configure payroll settings, run payroll exports, and integrate with third-party payroll providers.

Printing (4 articles)

Print schedules, time cards, reports, and other documents directly from TimeWellScheduled.

Project Tracking (5 articles)

Track employee time against specific projects or job codes for accurate cost and productivity reporting.

Punching (23 articles)

Understand how employees clock in and out, including rules, rounding, and exception handling.

Reports (21 articles)

Generate and customize reports on attendance, hours, scheduling, and more to support business decisions.

Roles (13 articles)

Define role-based permissions to control what managers and employees can access within the platform.

Scheduling (78 articles)

Build, publish, and manage employee schedules with tools for shifts, availability, and coverage requirements.

Security (23 articles)

Configure security settings including passwords, two-factor authentication, and session controls.

Shifts (9 articles)

Create and manage shift templates and individual shift assignments across your schedule.

Statutory Holidays (12 articles)

Survey (3 articles)

Create and distribute surveys to gather feedback from employees directly within the platform.

Time Cards (62 articles)

Review, edit, and approve employee time cards to ensure accurate records before payroll processing.

Videos (33 articles)

Video tutorials and walkthroughs covering key features and workflows in TimeWellScheduled.

Vital Signs (2 articles)

Monitor the health of your workforce data with at-a-glance indicators for attendance, coverage, and compliance.

Walk Thru (1 article)

What’s New (56 articles)

Who’s Working (7 articles)

See a real-time view of who is currently clocked in, on break, or absent across your locations.