Fingerprints not recognized

Biometric devices identify users by scanning the ridges on their fingertips. If those ridges are faint or dry, the scanner may have difficulty recognizing them.

To improve scan accuracy:

• • Stay hydrated: Encourage employees to drink plenty of water throughout the day, as this can help restore natural skin moisture and definition in the fingerprints.

• • Use ridge-enhancing products: If hydration doesn’t help, you can try third-party fingerprint enhancers designed to make ridges more visible to scanners.

Examples include:

• • Fingerprint Ridge Builder by Crime Scene Supplies

• • EZ-SCAN Ridge Enhancer by Sirchie

Note: These links were recommended to us by DigitalPersona. Our team has not independently tested these products as of the date of this posting.