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Latest Articles
Locking a Device to the TWS Punch App
If you're using a shared tablet or phone as a punch clock, you can lock the device so employees can only access the TimeWellScheduled app - preventing access to browsers, other apps, or device...
How to import a schedule from Excel (CSV)
Use a CSV file to bulk-import up to 150 scheduled shifts at once, rather than entering them manually. Steps Go to SCHEDULING Click the settings icon Select IMPORT SCHEDULE FROM A CSV FILE Follow the...
Why Don’t All Absence Alerts Notify the Employee?
Whether an employee receives a notification when an absence is recorded depends on who initiated it. When Employees Are Notified If an employee submits an absence request themselves through the...
Statutory Holidays – Understanding “No Scheduled Shift” Warnings
When reviewing statutory holiday qualification, you may see a red warning: “No Scheduled Shift” This message appears when the system cannot confirm a valid scheduled shift before or after the...
Understanding the Difference: Important Dates vs. Training Items
While both features help you stay on top of employee tasks and alerts, they serve different purposes. Important Dates are tied to key milestones in an employee’s lifecycle (like performance reviews)...
How to Find an Employee’s Last Shift Worked
If you need to determine the last shift an employee worked (for example, when preparing a Record of Employment or reviewing employment history), you can quickly find this using the Employee Last...
NEW: Custom Alerts + Review Tracking
We’ve made important date alerts even more powerful. You can now (read more): Add a custom message (HTML supported) Set how far in advance alerts are sent Attach files like review forms or...
How to mark employee reviews as completed
If you are using review date alerts, you can track and mark reviews as completed directly in TimeWellScheduled. Go to REPORTS Click REVIEWS DUE Find the employee Click Mark Done beside the employee...
Stat Holiday Overtime Eligibility (British Columbia)
In British Columbia, employees must meet specific eligibility criteria to receive overtime (OT) for working on a statutory holiday. TimeWellScheduled automatically tracks this for you and clearly...
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