Type a question to search support articles

Getting Started
Start Here… Everything you need to start using TimeWellScheduled.

Knowledge Base
Help articles and FAQs in one place.

I have a question
Can’t find an answer in our Knowledge Base or FAQ?
READ ABOUT OUR LATEST UPDATES AND BLOG POSTS
Latest Articles
Shift Task Recap on Clock-Out
To help improve task completion and end-of-shift visibility, TimeWellScheduled now shows a shift task recap when an employee clocks out. What employees will see When clocking out, a summary window...
Onboarding – How to Access Your Employee Onboarding Link
Your Employee Onboarding Link is a unique URL that you can share with new hires. Employees use this link to complete their onboarding information like name and address before you send them their...
HR Suite – Add Notes Using Message Templates
How to Add a Note Using a Message Template 1. Go to EMPLOYEES 2. Find the employee, click EDIT 3. Navigate to the NOTES tab 4. Click ADD A NEW NOTE 5. Click ADD FROM A MESSAGE TEMPLATE 6. Choose the...
Training – How do I assign an individual item to an employee?
If you’ve added training items and want to assign a specific item (not a group), you can do so by following these steps: Go to MANAGE MY BUSINESS Go to MANAGE TRAINING ITEMS Find the item, click...
How Competencies Work in Scheduling
Competencies in TimeWellScheduled help ensure that only properly trained or qualified employees can take or swap shifts. While competencies are not assigned directly to individual shifts, they still...
Time-Based Shift Tasks
You can now assign expected time to individual shift tasks. This helps set clearer expectations, improves workload planning, and unlocks new reporting insights. Learn how task time works, how to use...
Assigning Time to Shift Tasks
Shift Tasks allow you to add specific to-dos to a scheduled shift—helping employees understand expectations beyond just start and end times. With this new enhancement, you can now assign a numeric...
New! QuickBooks Online Payroll Export Support
Great news - TimeWellScheduled now supports exporting payroll data into QuickBooks Online! Our latest update makes it easier than ever to move approved hours into QBO, saving you time and reducing...
Open Shifts – How to Create
To create an open shift: Go to SCHEDULING Pick the department to create the shift in On the day you want to create an open shift, click the + Complete the form, click ADD You will now see the open...
Looking for your own Time and Attendance, Scheduling and Payroll solution
Get Started

