Absence(15)
- How do Absence Requests work?
- Manage Absence Request Types
- Approving time cards – Absence reason select box
- How do I allow absences/availability when a schedule is published?
- Allow employees to see other employees absences
- Paid and Unpaid Sick Days
- What happens when I add an absence and there is already a scheduled shift?
- Paid Vacation and Stat Pay Calculation
- How can I allow Supervisors access to all absences?
- How can I let managers approve absences during black out periods?
- Amend if timecard was marked by accident as absence
Alerts(21)
- Alert owner or managers when an employee is late
- Turning on weekly schedule email reminders to staff
- Activate SMS messaging
- Alerting when an employee has an open schedule
- How to alert on important dates
- Whenever someone sends a message through TimeWellScheduled it goes directly to the recipient’s junk folder. How can this be fixed?
- Schedule breaks and meal times
- Setup Hour Alerting – How to
- Employee has been exited by the system
- How do I set alerts?
- How to prompt employees when punching in (COVID-19)
Availability(4)
Biometrics(9)
- How to clean your Fingerprint Reader device
- How To Install your biometric device
- Purchase Biometric scanner (Finger scanner)
- Upgrade to biometrics
- Set and remove the biometric requirement for an employee to punch in
- Enroll Employees Using Biometrics
- Log In Using Biometrics
- Biometric device doesn’t scan my finger
- Force employees to access using biometrics
Dashboard(4)
Departments(7)
Employees(17)
- [VIDEO] Manage Employees
- Mark an employee inactive
- When the system auto-clocks an employee out, what logic does it use?
- How To Link Employees Between Instances
- View my Schedule – Hours totals
- How do I login to check my schedule?
- Blocking Employees from deleting their email
- How to allow specific employees to see other employee schedules
- Why can I only add an employee to 1 department even though I’m an administrator?
- How Do I Add Custom Employee Info?
- Easily send Employee Welcome Emails
General(19)
- [VIDEO] Dashboard Features
- [VIDEO] Manage Company Profile
- Launch TimeWellScheduled from AI thin client
- Restore missing button images
- Print your schedule
- Managing Statutory Holidays
- Firewall Exclusion/Whitelisting
- [VIDEO] Date/Time Picker how-to
- Change Time Clock
- Supported Punch in methods
- Setting up Access Restrictions
How-To(16)
- How to alert on important dates
- Printing issue with Chrome/Update Chrome
- Change Time Clock
- Schedule breaks and meal times
- Update to vacation reports
- Approving time cards – Absence reason select box
- Employee Total Hour Alerting
- How to add availability
- Why can I only add an employee to 1 department even though I’m an administrator?
- Schedule History/Audit Trail
- How can I let managers approve absences during black out periods?
HR Modules(9)
- What Are the TimeWellScheduled HR Modules?
- How do I add employee assets
- Public and private notes on schedules
- How do I add employee notes
- How Do I Manage Training Groups
- How Do I See Who Is Due For Training?
- What Do Employees See And How Do They Review?
- How Do I Manage Files For Training Items
- How Do I Manage Training Items
Messages(11)
- Whenever someone sends a message through TimeWellScheduled it goes directly to the recipient’s junk folder. How can this be fixed?
- [VIDEO] How To Use a Message Template
- [VIDEO] How to Send a Message
- How to receive a copy of all messages someone sends
- How to let employees message anyone in the system
- How do I attach a file or image to a message?
- [VIDEO] How to read your messages
- [VIDEO] Messages Features
- I receive only some messages by email
- Messages and copy/paste from word
- Create Message Templates
Offline Mode(3)
Payroll(19)
- Transfer TimeCards to Sage Peachtree
- Transfer TimeCards to Quickbooks
- [VIDEO] Export to EasyPay
- Desjardin – company number not matching
- Check your ADP Company Code
- Error importing EasyPay with “NOT CONVERTED – record length is too short
- Exclude paid meals/breaks from overtime calculations.
- Weekly vs Bi-Monthly Payroll
- Export employee list from EasyPay
- How to edit time card hours before sending to payroll
- Set all hours for a day of week to RT/OT/DOT
Printing(3)
Punching(16)
- Employees – Clock/Punch In Summary
- [VIDEO] Restore missing punch in/out buttons
- Why are my employees getting automatically punched out?
- Clearing Form Fields On TimeWellScheduled Login
- [VIDEO] Punching in early
- [VIDEO] What is Early block?
- When I scan a barcode, the system does not TAB between code and password
- Hide Early/Late Popup Windows
- What happens if my employee accidentally clicks YES to the COVID question?
- How do I check the punch alert (COVID) tracking report?
- Enable early block PER EMPLOYEE
Reports(13)
- Daily Vital Signs – Select/Deselect all
- Accumulated Hours By Employee
- Vital Signs Report
- How do I check the punch alert (COVID) tracking report?
- How to receive reports automatically
- How do I change the date or people who receive the automated reports?
- What happens if my employee accidentally clicks YES to the COVID question?
- How do I delete automated reports?
- Partial weeks hours report
- Print TimeWellScheduled reports from an AI/AMS/Citrix session
- Weekly late report
Roles(4)
Scheduling(56)
- Updated Validation Button
- Override a Shifts Meal/Lunch Break Length
- Restrict employee messages to TimeWellScheduled only without emailing
- What happens when I add an absence and there is already a scheduled shift?
- Now you can better manage the hours per role
- Display employees from another departments in schedule
- View my Schedule – Hours totals
- How Do I Add A Shift In The Past?
- Quickly See Last Years Totals – Better Scheduling
- Share pay totals with managers
- [VIDEO] How to copy Schedules
Security(5)
Shifts(6)
Time Cards(30)
- Add/approve timecards for employees who do not show up
- Employee has been exited by the system
- Why can’t I manually add a time card for an employee?
- Change The Department For A Schedule After The Schedule Has Passed
- Match paid and actual time on auto approved timecards
- Change The Role For A Schedule After The Schedule Has Passed
- Matching PAID and ACTUAL timecard values
- How do I split a shift after the employee has worked the day
- Negative hours
- Adding labels in shifts
- Pay extra time automatically
Videos(30)
- [VIDEO] Absence Request
- [VIDEO] Manage Competencies
- [VIDEO] Absence Management
- [VIDEO] How to read your messages
- [VIDEO] About Me
- Add a Video to Dashboard News
- [VIDEO] Manage Timebands
- [VIDEO] How To Use a Message Template
- [VIDEO] Manage Schedule Templates
- [VIDEO] How to Send a Message
- [VIDEO] Manage Shifts