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In TimeWellScheduled, you can enable or disable who employees can message.

To allow employees to message anyone in their own roles:

1. Go to MANAGE MY BUSINESS
2. Go to MANAGE SECURITY GROUPS
3. Check off

   Can send messages to the role the employee belongs too

To allow employees to message various roles and departments:

1. Go to MANAGE MY BUSINESS
2. Go to MANAGE SECURITY GROUPS
3. Check off

   Can send messages to different roles and departments

NOTE – If neither of these are checked off, then the employee can only email roles HIGHER than their current role (ie. Their managers).