How do I enable or restrict employees from messaging each other?

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    In TimeWellScheduled, you can enable or disable who employees can message.

     

    To allow employees to message anyone in their own roles:

    1. Go to MANAGE MY BUSINESS
    2. Go to MANAGE SECURITY GROUPS
    3. Check off

      Can send messages to the role the employee belongs too

     

    To allow employees to message various roles and departments:

    1. Go to MANAGE MY BUSINESS
    2. Go to MANAGE SECURITY GROUPS
    3. Check off

      Can send messages to different roles and departments

     

    NOTE – If neither of these are checked off, then the employee can only email roles HIGHER than their current role (ie. Their managers).

    Updated on June 22, 2026