My employee says they can’t clock in – what happened?

You may have employees telling you they can’t clock in.

“The site said I couldn’t punch”
“It just wouldn’t let me in”
In many cases, the employee isn’t reading the message and reporting it back to you properly.
We’ve now added a report that shows the exact sequence of messages the employee sees.

1. Go to WHO’S WORKING
2. Find the employee, click the zoom icon: 
3. In the popup, you will see all the messages they would have seen