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Activate SMS messaging
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NOTE – you may want to consider a free option to SMS, read more here.
There is a small charge for SMS as we incur a cost from our voice providers.
To enable SMS,
- Go to MANAGE MY BUSINESS
- Go to GENERAL SETTINGS
- Go to the SMS tab
- Enable SMS
Once enabled, you will receive a monthly invoice line item showing the number of messages used.
Now you or the employee can enable SMS as an option to receiving alerts. In their profile,
- Go to EMPLOYEES
- Find the employee, click EDIT
- Go to the ALERTS tab
- You will now see a new option to send alerts via SMS, check this OFF
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