Why Don’t All Absence Alerts Notify the Employee?

Whether an employee receives a notification when an absence is recorded depends on who initiated it.

When Employees Are Notified

If an employee submits an absence request themselves through the Absence page, they will receive a confirmation alert.

When Employees Are Not Notified

No alert is sent to the employee when an absence is created by management. This applies to absences added through:

• Time Cards — when a manager records an absence directly on a timecard
• Who’s Working Board — when a manager logs an absence from the scheduling view

 
Why The Distinction?

When management adds an absence on the employee’s behalf, the employee is already aware of the situation — notifying them would be redundant. Alerts are reserved for cases where the employee took the action themselves and needs confirmation that it was received.