Knowledge Base
Absence(8)
Alerts(14)
- Managing User Alerts
- Upcoming Schedule Emailed to You
- Security email alert sent to administrators
- Alerting Employees Before Their Schedule Start
- Turn off late meal/break alerts
- Alert owner or managers when an employee is late
- Turning on weekly schedule email reminders to staff
- Activate SMS messaging
App(8)
- How do restrict access in the app when I use COOKIES access restrictions?
- How to upgrade to the latest version of the TimeWellScheduled app
- How to install the iOS app
- How to install the Android app
- Mobile App: iOS – Download and Install
- Mobile App Startup Guide: iOS
- Local cache of users couldn’t validate your punch.Try again later. iOS app error.
- How Do I Restrict Punch Buttons On My Device Without IP Blocking
Biometrics(13)
Departments(5)
Employees(11)
General(16)
- Date/Time Picker how-to [Video]
- Change Time Clock
- TimeWellScheduled URL link expires even if I have it in my favorites bookmarked
- Local weather
- Print TimeWellScheduled reports from an AI/AMS/Citrix session at a Canadian Tire Store
- Bookmark Your Company’s TimeWellScheduled Access Portal
- [VIDEO] Manage Reason Codes
- [VIDEO] About Me
How-To(11)
- Printing issue with Chrome/Update Chrome
- Change Time Clock
- Schedule breaks and meal times
- Update to vacation reports
- Approving time cards – Absence reason select box
- Date/Time Picker how-to [Video]
- How do my staff set availability if they can only work Monday to Friday?
- How Do I Manage Who Can Add News?
Messages(9)
- Manage Dashboard News
- How to read your messages [VIDEO]
- [VIDEO] Messages Features
- I receive only some messages by email
- Messages and copy/paste from word
- Message Templates
- Whenever someone sends a message through TimeWellScheduled it goes directly to the recipient’s junk folder. How can this be fixed?
- How To Use a Message Template
Offline Mode(4)
Printing(3)
Punching(12)
- Set up grace periods
- Employees punching in and out at their own department stations
- Set the default length for meals/breaks
- Block employees from punching in from home
- Setting up your Barcode Scanner
- Employees – Clock/Punch In Summary
- Restore missing punch in/out buttons
- Why are my employees getting automatically punched out?
Security(5)
Shifts(5)
Timecards(22)
- When the system auto-clocks an employee out, what logic does it use?
- Splitting a schedule
- Automatically deduct meal and breaks if employees don’t take them
- How do I NOT get alerts for employees who have paid meals
- Adding comments to timecards
- Exclude paid meals/breaks from overtime calculations.
- Labour Breakdown by Employee/Department
- Stat Holiday Reports