Knowledge Base
Absence(10)
- [VIDEO] Absence Request
- Add/approve timecards for employees who do not show up
- How do Absence Requests work?
- Manage Absence Request Types
- Approving time cards – Absence reason select box
- How do I allow absences/availability when a schedule is published?
- Allow employees to see other employees absences
- Amend if timecard was marked by accident as absence
Alerts(14)
- Alerting Employees Before Their Schedule Start
- Turn off late meal/break alerts
- Alert owner or managers when an employee is late
- Turning on weekly schedule email reminders to staff
- Activate SMS messaging
- Alerting when an employee has an open schedule
- How to alert on important dates
- Whenever someone sends a message through TimeWellScheduled it goes directly to the recipient’s junk folder. How can this be fixed?
Availability(3)
Biometrics(8)
- Biometric device doesn’t scan my finger
- Force employees to access using biometrics
- How to clean your Fingerprint Reader device
- How To Install your biometric device
- Purchase Biometric scanner (Finger scanner)
- Remove the biometric requirement for any employee
- Enroll Employees Using Biometrics
- Log In Using Biometrics
Dashboard(3)
Departments(5)
How-To(11)
- How do my staff set availability if they can only work Monday to Friday?
- How Do I Manage Who Can Add News?
- How Do I Manage Who Can Add/Receive Vital Signs
- Add a Video to Dashboard News
- How to alert on important dates
- Printing issue with Chrome/Update Chrome
- Change Time Clock
- Schedule breaks and meal times
Messages(9)
- Manage Dashboard News
- How to read your messages [VIDEO]
- [VIDEO] Messages Features
- I receive only some messages by email
- Messages and copy/paste from word
- Message Templates
- Whenever someone sends a message through TimeWellScheduled it goes directly to the recipient’s junk folder. How can this be fixed?
- How To Use a Message Template
Payroll(13)
Printing(3)
Punching(12)
- Set up grace periods
- Employees punching in and out at their own department stations
- Set the default length for meals/breaks
- Block employees from punching in from home
- Setting up your Barcode Scanner
- Employees – Clock/Punch In Summary
- Restore missing punch in/out buttons
- Why are my employees getting automatically punched out?
Reports(6)
Scheduling(48)
- Emailing schedules
- How to use Sales/Labor Budget
- How can I get a copy of my schedule in my calendar?
- Manage Absence Blackout Periods
- Make the system recognize a split shift between 2 departments
- Date/Time Picker how-to [Video]
- Open Schedule
- Fix ‘The maximum allowed scheduled time for this department is 8 hours , this schedule exceeds that.’
Security(5)
Shifts(6)
Timecards(24)
- Splitting a schedule
- Automatically deduct meal and breaks if employees don’t take them
- How do I NOT get alerts for employees who have paid meals
- Adding comments to timecards
- Exclude paid meals/breaks from overtime calculations.
- Labour Breakdown by Employee/Department
- Stat Holiday Reports
- [VIDEO] Timecard Setup/Features