Type a question to search support articles
Getting Started
Start Here… Everything you need to start using TimeWellScheduled.
Knowledge Base
Help articles and FAQs in one place.
I have a question
Can’t find an answer in our Knowledge Base or FAQ?
READ ABOUT OUR LATEST UPDATES
Latest Articles
How to allow remote employees to punch in via the punch clock app
If you have remote employees who punch in from various locations that are not at the same location each time, you can allow this by following these...
Manage when employee request time off or have availability?
If you are looking to manage when employees can take time off, say 2 weeks from now or further out, read more here on how to do...
How do I search on important dates?
TimeWellScheduled allows you to record many different employee dates. From HIRE DATE, BIRTHDAY, to various review dates and more. If you need to run a report to find out which employees fall into a...
Stat pay calculation not showing vacation days?
When the stat pay report is first setup it does NOT add any absence type days into the report. This ensures accidental days are not added into the calculation without someone specifically setting...
How do I enable or restrict employees from messaging each other?
In TimeWellScheduled, you can control messaging as follows: The employee can only message others in a higher role The employee can message anyone in the same role The employee can message anyone in...
How Do I Add A Shift In The Past?
If you need to add a shift that has already past (ex. an employee came in but wasn’t scheduled), follow these...
How do I get alerts when an employee has reached a set amount of hours?
If your team needs to get alerted when an employee has reached say 5000 or 10000 hours you can setup an alert to managers. Read more...
Overnight shifts and absences
If you have an overnight shift and the employee has called in sick, how do you go about recording it? Read more...
How to manage payroll over the holiday break
With the upcoming holiday break and bank closures, managing payroll can be tricky. Here is how many of our clients manage it – read...