Employees

My employees are not receiving emails

With the launch of the employee app, some employees are choosing to only receive alerts in the app. To check Open the employees profile (EMPLOYEES, find the employee. click EDIT) Go to the ALERTS tab If ‘E-Mail” is checked, they will receive it via email If “In the employee app – MY MESSAGES” is checked, they […]

Importing employees via csv

A csv is a file name of a spreadsheet. you can output a spreadsheet as a csv. (comma separated values ) Add the headings and below to the spreadsheet add the employee’s info into a spreadsheet on Microsoft Excel or whichever spreadsheet you choose. employee name last name employee code employee password department name Their […]

What do I do if I forget my password?

If you’ve forgotten your password, you can Speak to your admin, they can reset your password Visit timewellscheduled.com In the menu is an option, EMPLOYEE LOGIN Click the tab PASSWORD RESET

Can I sync my schedule with Google or Apple Calendar?

You can sync your TimeWellScheduled schedule with an external calendar software or tool that relies on iCal such as Outlook, Google or Apple Calendar To import your calendar into a third-party app, first go to VIEW MY SCHEDULE  and click the CALENDAR SYNC button to access your unique link. Click the COPY TO CLIPBOARD link […]

How can I find an employee’s last day scheduled or paid?

To find the last day an employee was scheduled or paid: Search for the employee under EMPLOYEES (if they are no longer employed, change their status). Click the employee’s name In the popup, left side you will see the information

I’m an employee, can you send me my information?

As an employee, it is up to your employer to provide any information you need from our system. We can not provide time cards or payroll information. Our agreement is with your employer and as such, it is their data to share. As well, for privacy reasons we have no method to validate you are the employee requesting […]

How can I add my own message on the welcome email to employees?

You may want to message employees about your privacy policy or other information when they sign up. To add your own message, when you click SEND WELCOME EMAIL, complete the comment box: When the employee receives their email, it will contain the message:

How Do I Add Custom Employee Info?

To add Custom Employee info like, medical conditions, Driver’s license, or anything else you need go to: Manage My Business » Business Settings » Manage User Defined Fields , and click ADD to create a section to collect custom employee information.   Select the desired input type, Name, section and any options or selections.    […]

Why can I only add an employee to 1 department even though I’m an administrator?

By default, administrators can manage all departments. However, you can set them up like managers/supervisors and restrict the depts they can manage, an example is here, this person, even though an administrator, would only be able to add/edit an employee into the MANAGEMENT dept. If this is NOT what you want, go to your profile […]

How to allow specific employees to see other employee schedules

In the employee profile (edit any employee) you will see the option to allow the employee to see other employee schedules.   There is a global setting (under MANAGE MY BUSINESS – MANAGE SCHEDULE AND TIME CARD  SETTINGS) for all employees.