How to take an OPEN SHIFT

When you log into the site, you will see any available OPEN SHIFT if they are in your department and role. They will show up Dashboard – along the top: Dashboard – under the schedule Scheduling – on the day they are available  

How to reset an employees late entries

To reset the number of late entries for an employee: Go to the employee’s profile  and choose the scheduling tab. You can reset by clicking the desired Go button.

My employees are not receiving emails

With the launch of the employee app, some employees are choosing to only receive alerts in the app. To check Open the employees profile (EMPLOYEES, find the employee. click EDIT) Go to the ALERTS tab If ‘E-Mail” is checked, they will receive it via email If “In the employee app – MY MESSAGES” is checked, they […]

Importing employees via csv

A csv is a file name of a spreadsheet. you can output a spreadsheet as a csv. (comma separated values ) Add the headings and below to the spreadsheet add the employee’s info into a spreadsheet on Microsoft Excel or whichever spreadsheet you choose. employee name last name employee code employee password department name Their […]

What do I do if I forget my password?

If you’ve forgotten your password, you can Speak to your admin, they can reset your password Visit timewellscheduled.com In the menu is an option, EMPLOYEE LOGIN Click the tab PASSWORD RESET

Can I sync my schedule with Google or Apple Calendar?

You can sync your TimeWellScheduled schedule with an external calendar software or tool that relies on iCal such as Outlook, Google or Apple Calendar To import your calendar into a third-party app, first go to VIEW MY SCHEDULE  and click the CALENDAR SYNC button to access your unique link. Click the COPY TO CLIPBOARD link […]

How can I find an employee’s last day scheduled or paid?

To find the last day an employee was scheduled or paid: Search for the employee under EMPLOYEES (if they are no longer employed, change their status). Click the employee’s name In the popup, left side you will see the information

I’m an employee, can you send me my information?

As an employee, it is up to your employer to provide any information you need from our system. We can not provide time cards or payroll information. Our agreement is with your employer and as such, it is their data to share. As well, for privacy reasons we have no method to validate you are the employee requesting […]

How can I add my own message on the welcome email to employees?

You may want to message employees about your privacy policy or other information when they sign up. To add your own message, when you click SEND WELCOME EMAIL, complete the comment box: When the employee receives their email, it will contain the message: