Alerts

Setup Hour Alerting – How to

Hour alerting sends an email to Supervisors when an employe reaches a number of hours worked. Choose Manage My Business>>Setup Hours Alerting Choose Add a new Hour Alert Add hours and a message In the employee’s profile you can enter an Hours Alert that will send an email when these hours are the same or […]

Whenever someone sends a message through TimeWellScheduled it goes directly to the recipient’s junk folder. How can this be fixed?

Unfortunately on our side, there isn’t anything we can do since it’s your mail system that is marking the email as junk. The only real solution is to put the domain @timewellscheduled.com into your safe senders list. This is an issue many sites have as email applications work to lower the amount of junk email you […]

How to alert on important dates

Control which alerts you want to receive for important dates. Under Manage My Business » General » Manage My Payroll, Shifts and Labor Rules You can select which alerts to receive.

Schedule breaks and meal times

There are 3 ways to schedule meals and breaks, based on what works for your business. If you want to schedule just meals, you could schedule 2 split shifts. Example, if someone is scheduled 9-5 and you want them to have a break from 12:30-1:00, you can schedule a 9-12:30 and a 1:00 to 5:00 […]

Alerting when an employee has an open schedule

If you have an employee who has an open schedule, you may or may not want to get alerted when they punch in. To manage this, go to Manage My Business » General » Manage My Schedule Settings and Time Card Settings Check or uncheck this option based on your preference.

Upcoming Schedule Emailed to You

Each Saturday, the upcoming weeks schedule will now be emailed to each employee so they have a copy of when they will work. Here is a sample:

Activate SMS messaging

1. In General Settings, choose Turn On SMS   2.  Once this option is configured,  Alerts may be set for each employee. In Manage My Business > Genereal > Manage My Employees > Edit employee, choose the SMS option in the Alerts panel. There are three options to receive alerts: Receive all alerts: The employee receives all […]

Turning on weekly schedule email reminders to staff

You can turn on a weekly alert to staff so they are aware of their upcoming schedule. To do this, go to Manage My Business » Manage My Schedule Settings and Time Card Settings And select

Alert owner or managers when an employee is late

This is managed under the ROLES. Go to Manage My Business » Business Settings » Manage Roles and select a role to edit. You will see a drop list ‘Secondary Notification’, in there you can pick your role. Once saved, any notifications sent to the role you just edited will also be sent to you.

Turn off late meal/break alerts

Under Manage My Business» General » Manage My Schedule Settings and Time Card Settings, there are two options you can turn on or off: