Setting up geofencing

Geofencing allows you to control punch abilities within a specific area. We STRONGLY recommend using a phone with a GPS as a web browser does not always provide an accurate result. NOTE – we don’t retrieve the location until you press ENTRY (as this feature can be enabled by employee). Because of this, you will […]

How to prompt employees when punching in (COVID-19)

Visit MANAGE MY BUSINESS, MANAGE PUNCH ALERT   Add or edit an existing alert Enter the alert title, body and how you want the site to handle the response. You can change this action in future to ask any sort of questions and expected responses (ie. if you need to prompt them to take action […]

How do I set alerts?

You can manage alerts under MANAGE MY BUSINESS, MANAGE ALERTS.

Employee has been exited by the system

Employees who leave their shift for the day without punching out will be exited by the system. Meaning, their timecard will reflect the shift times indicated on their schedule when not punched out. If the employee clocks out before their scheduled end time, The earlier punch out time will be recorded.   The system looks […]

Setup Hour Alerting – How to

Hour alerting sends an email to Supervisors when an employe reaches a number of hours worked. Choose Manage My Business>>Setup Hours Alerting Choose Add a new Hour Alert Add hours and a message In the employee’s profile you can enter an Hours Alert that will send an email when these hours are the same or […]

Whenever someone sends a message through TimeWellScheduled it goes directly to the recipient’s junk folder. How can this be fixed?

Unfortunately on our side, there isn’t anything we can do since it’s your mail system that is marking the email as junk. The only real solution is to put the domain into your safe senders list. This is an issue many sites have as email applications work to lower the amount of junk email you […]