If you have an overnight shift and the employee has called in sick, how do you go about recording it? If you go to ABSENCES and click to add, you can NOT pick a start time on day 1 with an end day on day 2 (ex. Start on Monday 9p and end Tuesday 5a). […]

When adding an absence, the system uses the default daily rate set at a global level. However, if you need to override this as an absence uses a different value: Go to MANAGE MY BUSINESS Go to MANAGE ABSENCE REQUEST TYPES Pick the absence you want to change and click EDIT Change the override amount

There are a few ways to restrict or block employees for asking for time off and entering availability:   You can add blackout periods. Read more here. (https://support.timewellscheduled.com/?s=blackout) So many days in the future, Go to MANAGE MY BUSINESS Go to MANAGE MY DEPARTMENTS Edit a department Set the time frame:

With the new sick pay calculations for BC starting Jan 1, we added a new report to help you calculate what the employee is owed.   To run the report Go to TIME CARD & PAYROLL Go to Holiday/Stat/Sick Pay Reports Pick the employee and date See the report

By default, SICK DAY – PAID are not exported in payroll. If you would like to enable this Go to MANAGE MY BUSINESS Go to MANAGE ABSENCE REQUEST TYPES Find SICK DAY – PAID and click EDIT Click off these settings:

You can now pick multiple absence types in the drop down menu

The default date for YTD calculations for absences is Jan 1. To change this, go to the employee record and click the ABSENCE tab. Pick the absence type and enter the date of the year to use:  

Go to Manage My Business, Manage Security Groups. Change this setting:

You will need to assign the SUPERVISOR security group the “Absence – For management” attribute.

If an employee is away on PAID vacation, their hours need to be included in the stat pay calculation as RT hours. To ensure the stat pay calculator does this, turn this ON, just check off the setting below