If employees are reaching out that they can’t punch in or out, you can check the logs to see exactly what they are seeing. In some cases they may not be reading the message from the system carefully (like the can’t punch at this location, etc). To check a specific employee today: Go to […]
How do I show/hide the BREAK/MEAL buttons?
If you don’t punch out for breaks, you may want to hide the punch button BREAKS. To do this: Go to MANAGE MY BUSINESS Go to GENERAL SETTINGS Check or uncheck whichever option you would like to make
Make your punch station JUST a punch station
If you want to hide the DASHBOARD button so staff can ONLY punch in and out, hide the DASHBOARD button. Go to MANAGE MY BUSINESS Go to GENERAL SETTING Check off the option to hide the button
How can employees take meals and breaks all at once
You may have employees who take their breaks and meals together. If you provide 2 15min breaks and 1 30min meal, employees may want to take a 60 minute ‘meal’ and combine them so they don’t have to punch in 3 times. To turn this feature on, go to Manage My Business Manage Schedule […]
How do I setup my punch options (code, app, biometrics, barcode)
TimeWellScheduled supports multiple punch options: employee/payroll code & password (default) barcode you can generate a barcode in the system, requires a bar code reader you buy Setup instructions here biometrics you enroll employees with their fingerprint, requires you buy the device Setup instructions here using the app, there are 3 modes (NOTE – you must […]
What happens if my employee accidentally clicks YES to the COVID question?
Go to REPORTS, View Punch Alert Report Find the employee and the final column there will be a link to undo their response.
How do I check the punch alert (COVID) tracking report?
You can review the responses to the punch alert (COVID) popup by loading the report under REPORTS. View Punch Alert Report
Enable early block PER EMPLOYEE
Say you have an employee who is scheduled for 9AM, but keeps arriving at 8:30AM, punching in and sitting around 30 minutes to start their shift. Although TimeWellScheduled won’t pay the extra time, there may be that employee impression. To block this, you can restrict the employee from punching in early. By doing this they will […]