Make sure to remove old java to prevent issues. Open control panel then Programs and features   Go to Programs and Features and remove any Java programs installed. Check your files system with windows explorer to make sure Java has been deleted.   If any jre*.* folders exist   DELETE them.   Open IE and go […]

By default TimeWellScheduled blocks employees from punching in early. The reason for this is many clients reporting employees being scheduled for say 9AM, arriving at 8:30AM, punching in and sitting around 30 minutes to start their work. Although TimeWellScheduled wouldn’t add this time to their pay, ti added more work to approving timecards. When an […]

For Firefox: Go to Firefox Preferences, and click on Privacy Click on “clear your recent history” Click the Time range to clear and choose “Everything” From the Details panel, check beside “Form and Search History” and click “Clear Now”   For Chrome: On your computer, open Chrome. At the top right, click More . Click History  History. On […]

For most companies, this is set under Manage My Business » Business Settings » Manage My Departments Select a department to edit and at the bottom, you will see the grace periods and length of meal/break. Other companies that use shift rules will see it when they edit a shift under Manage My Business » […]

We have a control to ensure employee schedules do not run non-stop, making their timecard report a much larger number than it really is. Based on the maximum shift length, we auto log an employee off 1 hour after this. For example, if Department A has a maximum shift length of 10 hours, the system […]

Problem: An employee came to work today and the punch in/out buttons are missing, what happened to them? Solution: This will happen if your stores IP (the unique number on the internet) has changed. To fix this, follow the directions here.  

For most companies, this is set under Manage My Business » Business Settings » Manage My Departments Select a department to edit and at the bottom, you will see the grace periods and length of meal/break. Other companies that use shift rules will see it when they edit a shift under Manage My Business » […]

Here is how to clock/punch in as an employee. Please view the following image:

One punch in method TimeWellScheduled supports is barcode scanning. Barcode reads (like this one) scan a barcode and input like a keyboard. This means we keep the employee code and password set-up and when you scan the barcode, it fills in those values. All your employees need to do it pick an action. So how […]