Punching

Hide Early/Late Popup Windows

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If you want to hide this message on punching. You can turn it off by going to MANAGE MY BUSINESS->GENERAL SETTINGS and selecting which popup to hide (you can do 1 or all):

Punching in early

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By default TimeWellScheduled blocks employees from punching in early. The reason for this is many clients reporting employees being scheduled for say 9AM, arriving at 8:30AM, punching in and sitting around 30 minutes to start their work. Although TimeWellScheduled wouldn’t add this time to their pay, ti added more work to approving timecards. When an […]

Clearing Form Fields On TimeWellScheduled Login

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For Firefox: Go to Firefox Preferences, and click on Privacy Click on “clear your recent history” Click the Time range to clear and choose “Everything” From the Details panel, check beside “Form and Search History” and click “Clear Now”   For Chrome: On your computer, open Chrome. At the top right, click More . Click History  History. On […]

Set up grace periods

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A company can be setup one of two ways to set their grace periods Department based:   Go to Manage My Business » Manage My Departments Find the department you want to set, click EDIT In the popup, set the grace periods Role based   Go to Manage My Business » Manage Shifts Find the […]

Why are my employees getting automatically punched out?

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We have a control to ensure employee schedules do not run non-stop, making their timecard report a much larger number than it really is. Based on the maximum shift length, we auto log an employee off 1 hour after this. For example, if Department A has a maximum shift length of 10 hours, the system […]

Restore missing punch in/out buttons

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Problem: An employee came to work today and the punch in/out buttons are missing, what happened to them? Solution: This will happen if your stores IP (the unique number on the internet) has changed. To fix this, follow the directions here.  

Set the default length for meals/breaks

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For most companies, this is set under Manage My Business » Business Settings » Manage My Departments Select a department to edit and at the bottom, you will see the grace periods and length of meal/break. Other companies that use shift rules will see it when they edit a shift under Manage My Business » […]