Scheduling

How does availability and scheduling work together?

When using the availability module, employees can either mark themselves AVAILABLE or UNAVAILABLE. When this request is approved, if the employee picked AVAILABLE – on the day of the request, you can only add a schedule during their available times. Ex. if they entered they are available 9am-5pm, then a schedule can be created between 9am-5pm […]

Adding labels in shifts

To create a new label, go to MANAGE TIMEBANDS and create/edit a timeband. In the NAME enter the label you want to use, like ON CALL. Set the start and end time to the same time (ex. 9am) Go to the schedule screen and you will see the new timeband. This timeband will always show […]

Public and private notes

TimeWellScheduled supports both public and private notes on a scheduled shift.  To add notes, click to add a schedule and you will see the 2 notes:   Employee Note – This will show up in the schedule like this: Private Note – This will show up in the schedule like this:

Unable to add shift – “No shift setup”

When adding a shift, you may receive this message:   There is no shift setup for that length of time, please add a shift or change the times. This happens when there is no shift defined for the scheduled length. For example, if you’re trying to add a shift from 9am-11:30am (2.5hrs), you may not […]

How can I get a copy of my schedule in my calendar?

Here is how you can download your calendar: Once logged in, go to VIEW MY SCHEDULE. At the top right is a button, EXPORT TO MY CALENDAR Save the file. Follow the steps here – https://support.timewellscheduled.com/article/how-to-import-your-schedule-into-your-calendar/

How to import your schedule into your calendar

If you want to have your schedule added to your personal calendar, follow these steps: Log into your site and go to VIEW MY SCHEDULE At the top right is a button, EXPORT TO MY CALENDAR When you click that, it will download a file titled my_scheduled_xx_to_yy.ics (xx being the start of the calendar and […]

Changing a schedule end time while the employee is logged in

Sometimes you need to change an employees scheduled time while they are working. For example, they are scheduled 12pm-5pm and you need them to work an extra 2hrs because of extra customers. To do this, turn on the feature in the setup: Once setup, go to the schedule and change the end time: This is […]

Override Meal/Break Times Based On Day Of Week

A few of our clients have commented that on weekends, they have different meal lengths than the weekday. We have now added a new control for this. Go to Manage My Business » Manage Schedule and Time Card Settings and change the settings here:

YTD Absences and Availability

When approving absences and availability, we now show the approved and pending YTD totals for the employee based on the absence category.

How To Hide Employee Wages

By default, administrator and managers CAN see employee wages. Supervisors and employees can not. If you want to change this, go to MANAGE MY BUSINESS->MANAGE SECURITY GROUPS and you can check or uncheck which group can see wages: