Scheduling

How Do I Add A Shift In The Past?

There is no way to add a shift in the past since there is no way for an employee to punch in and out for a past shift. This also avoids issues with employees receiving their schedule via email or seeing it in the site and the shift not there until AFTER the shift happens. […]

How to let employees see their schedule audit trail

You can allow employees to see their own schedule audit trail by going to MANAGE MY BUSINESS and turning on the feature: Once on, the employee will see the audit trail icon on the schedule page When clicked, shows JUST their entries:

Override Meals/Breaks In Time Bands

You can now override the default meal and break lengths for time bands. This is useful if you have 60 minute meals for most cases but need 30 minute meals in specific cases. To override the default values, add or edit an existing time band and pick the new times:

How does availability and scheduling work together?

When using the availability module, employees can either mark themselves AVAILABLE or UNAVAILABLE. When this request is approved, if the employee picked AVAILABLE – on the day of the request, you can only add a schedule during their available times. Ex. if they entered they are available 9am-5pm, then a schedule can be created between 9am-5pm […]

Adding labels in shifts

To create a new label, go to MANAGE TIMEBANDS and create/edit a timeband. In the NAME enter the label you want to use, like ON CALL. Set the start and end time to the same time (ex. 9am) Go to the schedule screen and you will see the new timeband. This timeband will always show […]

Public and private notes

TimeWellScheduled supports both public and private notes on a scheduled shift.  To add notes, click to add a schedule and you will see the 2 notes:   Employee Note – This will show up in the schedule like this: Private Note – This will show up in the schedule like this:

Unable to add shift – “No shift setup”

When adding a shift, you may receive this message:   There is no shift setup for that length of time, please add a shift or change the times. This happens when there is no shift defined for the scheduled length. For example, if you’re trying to add a shift from 9am-11:30am (2.5hrs), you may not […]

How can I get a copy of my schedule in my calendar?

Here is how you can download your calendar: Once logged in, go to VIEW MY SCHEDULE. At the top right is a button, EXPORT TO MY CALENDAR Save the file. Follow the steps here – https://support.timewellscheduled.com/article/how-to-import-your-schedule-into-your-calendar/

How to import your schedule into your calendar

If you want to have your schedule added to your personal calendar, follow these steps: Log into your site and go to VIEW MY SCHEDULE At the top right is a button, EXPORT TO MY CALENDAR When you click that, it will download a file titled my_scheduled_xx_to_yy.ics (xx being the start of the calendar and […]