How do I give managers access to emergency contact information?

To allow managers to see emergency contact information, follow these steps Go to EMPLOYEES Find the manager, click EDIT Click the DEPARTMENTS tab At the bottom, make sure this IS checked off When a manager logs in and clicks any employee, they will see their emergency information:

How do I restrict managers/supervisors to ONLY see their departments’ absence requests?

By default, managers CAN see all department absence requests. This allows them, say as a duty manager, to see who is off and can be called in.   If you DO NOT want managers/supervisors to see other department absences, follow these steps to disable it: Go to EMPLOYEES Edit the manager/supervisor Click the DEPARTMENTS tab […]

Firewall Exclusion/Whitelisting

The following links can be excluded from firewalls (or white listed) for TimeWellScheduled  

Unsuccessful login attempt emails

If you receive an email in the below format, it means someone may be trying to access your site without authorization. In many cases, it may just be an employee forgetting their credentials. The IP is blocked for 5 minutes, then released   We would recommend strong passwords, especially for admin users. A minimum of 8 […]

Allow managers or supervisors to add/change schedules, timecards and absences

Managers can be set-up to manage schedules, timecards and absences for just the employees they oversee. To do this, you need to 1. Go to MANAGE MY EMPLOYEES and find the employee you want to make a manager or supervisor, and select EDIT. 2. Set their permissions from EMPLOYEE to MANAGER or SUPERVISOR 3. Under […]

Restrict administrators access to specific departments

Just like supervisors and managers, you can restrict access to administrators to specific departments. So as an administrator if you notice you can’t manage employees in all departments, this is likely the cause. Go in to MANAGE MY BUSINESS->MANAGE MY EMPLOYEES and pick the employee in question. Uncheck the departments they supervisor and the supervise […]