Your logged in session stays active as long as you are moving between pages or refreshing a page on the website. When a page loads, a timer automatically starts counting. At 30m, for supervisors/managers/administrators, you will be logged off IF you’re on a registered device setup in access restrictions (IP or cookie) Every other condition […]
Security
How do I block employees from changing their personal information in ABOUT ME?
If you want to block them from doing this, Go to MANAGE MY BUSINESS Go to MANAGE SECURITY GROUPS Find the ABOUT ME section and uncheck for the group (ex. Employees)
Why do I see the message “Unable to load the scheduling screen, you are not set to supervisor for any departments”
If you see this message: Unable to load the scheduling screen, you are not set to supervisor for any departments. Please speak to the administrator to add departments to the list of departments you supervise Your profile is not setup correctly. To fix this, an administrator/manager needs to: Go to EMPLOYEES Find the employee, click […]
Security Groups – What are they and how to view and change them
Security groups are used within the site to define what permissions are assigned to the employee. Each employee belongs to a single security group. The default security groups are: Administrator – Full access to all areas of the site Managers – Ability to manage employees in their departments, absences, availability Compared to the supervisor (default […]
How do I let managers/supervisors see emergency contact information?
Administrators can see this information by default in the EMPLOYEE DIRECTORY report (under REPORTS). If you want to grant this access to managers/supervisors: Go to MANAGE MY BUSINESS Go to MANAGE SECURITY GROUPS Check off “View Emergency Contact” for managers/supervisors
How do I give managers access to emergency contact information?
To allow managers to see emergency contact information, follow these steps Go to EMPLOYEES Find the manager, click EDIT Click the DEPARTMENTS tab At the bottom, make sure this IS checked off When a manager logs in and clicks any employee, they will see their emergency information:
How do I restrict managers/supervisors to ONLY see their departments’ absence requests?
By default, managers CAN see all department absence requests. This allows them, say as a duty manager, to see who is off and can be called in. If you DO NOT want managers/supervisors to see other department absences, follow these steps to disable it: Go to EMPLOYEES Edit the manager/supervisor Click the DEPARTMENTS tab […]
Allow managers or supervisors to view schedules, timecards and absences without giving them access to manage them
Managers can be set-up to view schedules, timecards and absences for all employees. To do this, you need to Go toMANAGE MY EMPLOYEES and find the employee you want to make a manager or supervisor, and select EDIT. Under the DEPARTMENTS tab, check the option in blue
How Do I Allow Supervisors See Employee Popup Profiles
To allow a security group to see an employees popup profile you need to enable this attribute:
How to allow specific employees to see other employee schedules
We recommend setting this globally, but it can be done by employee (see below). To allow employees to see other employees schedule: Go to MANAGE MY BUSINESS Go to MANAGE SCHEDULE AND TIME CARD SETTINGS Go to the VIEW MY SCHEDULE tab Check off the option to allow employees to see others schedules, pick the […]