We currently support 5 different punch in methods. These are: 1. Employee Code & Password – This is the simplest and easiest method to set-up. The employee code usually relates to the...
biometrics
What methods of punch in do you support?
Please read the help document here: Supported Punch in methods
Why doesn’t my biometrics scan when I press my finger on the device?
Please read the help document here: Biometric device doesn’t scan my finger
Some of my employee’s fingers won’t scan. What can we do?
Please read the help document here: Fingerprints not recognized
I use biometrics and when an employee tries to enter the site with employee code/password, it fails. Why?
Please read the help document here: Force employees to access using biometrics