At the bottom right, the punch app will show 3 icons for it’s connection status:
![](https://support.timewellscheduled.com/wp-content/uploads/2024/02/green.png)
Table of Contents
Green
- Company ID is setup right
- Communication with server is working
![](https://support.timewellscheduled.com/wp-content/uploads/2024/02/yellow.png)
Yellow
- Company ID is setup right
- Communication with server is working
- Access restrictions are blocking access
![](https://support.timewellscheduled.com/wp-content/uploads/2024/02/red.png)
Red
- Company ID is NOT setup or NOT right
- Communication with the server is NOT working
Green, Yellow, Red