Why does the site time me out?

The system will automatically sign you off if there is no activity for 15 minutes. This means you have not interacted with the site by loading a new page. This is designed to prevent someone from reaching the site when you walk away from your desk. The industry standard is 15 minutes and what we […]

Change Time Clock

You can change time time clock on your TimeWellScheduled account by going to: Manage My Business » General » Company Profile » Edit Business Profile

Firewall Exclusion/Whitelisting

The following links can be excluded from firewalls (or white listed) for TimeWellScheduled We use the following 3rd party tools which you may want to exclude as well

Local weather

On the home page, TimeWellScheduled tries to determine your location to show you the local weather. So you will see this popup: Select ALWAYS SHARE LOCATION and you will never receive this popup again. If you wish to NOT share your location, or see the weather, select NEVER SHARE LOCATION   NOTE: Safari users, to […]

TimeWellScheduled URL link expires even if I have it in my favorites bookmarked

It should never expire, but make sure to use the BOOKMARK THIS SITE on our site, don’t use the browser to do it.  You will be prompted to copy and paste the correct url. If you are bookmarking it manually, it should be your full URL https://my.timewellscheduled. com/?company=XXXXYOURCODEXXXX

When the system auto-clocks an employee out, what logic does it use?

If an employee forgets to clock out, the system will automatically clock them out. There are 2 scenarios the system will use to determine what end time to use: If the employee is scheduled Each department has a “Maximum shift length” value At the “Maximum shift length” if the employee has still not clocked out, […]

Managing Statutory Holidays

To manage statutory holidays, Go to MANAGE MY BUSINESS Go to Manage Holidays & Stat Pay Setup To add a new holiday, click ADD To edit a holiday, click EDIT (you cannot change a holiday date after the holiday) To delete a holiday, click DELETE

Print your schedule

Likely you have popup blocker enabled in the browser, some recent updates also turn these on by default. To disable for TimeWellScheduled, follow these steps. 1. When you click PRINT, you will see this click PRINT 2. Then you will likely see, just under the menu 3. Click OPTIONS and pick the first one

Restore missing button images

This happens when there is an issue with your browsers cache. The best thing to do is clear the cache, close the browser and reload the page. To clear your cache, follow this link: Your-Browsers-Cache